Cancelation & Restocking Fee:
All canceled orders are subject to a 10% non-refundable restocking and processing fee.
Methods of Payment:
Visa, Mastercard, Discover, American Express are gladly accepted. ABSOLUTELY NO CHECKS OR MONEY ORDERS.
All orders will be shipped within one week of receipt. Please allow 5-7 days for processing/handling. Orders will be shipped to street addresses ONLY, as our carriers DO NOT DELIVER to P.O. Boxes.
Please be sure to include an accurate day time telephone number in the event that we need to contact you regarding the status of your order.
If for any reason you, the customer, are not completely satisfied with the quality of our product, please contact us within 3 days of receipt. Customers may return the properly packaged product at their own expense for internet credit or electronic gift certificate. Shipping is non-refundable and must be repaid if internet credit is given.
CREDIT WILL NOT BE GIVEN IN THE EVENT OF THE FOLLOWING:
- Customer provided an incorrect shipping address when placing the order
- Customer did not specify whether they required a release signature for delivery
- Customer selected products or quantities in error
- Customer refused delivery because they changed their mind
- Customer refused a delivery of a package. Once it has shipped it must be accepted to avoid damage or further damage to the product.
- Products were delivered fresh, intact, and as described on website, but customer simply did not care for the ‘taste’ of the product or it did not meet their expectations.
- Customer did not contact us within 3 days of delivery.